Privacy Policy

1. Who we are

Scale Systems LLC ("Scale Systems," "we," "us," or "our") operates Scale Rank AI and provides local search marketing services. You can reach us at antoniomtz@scale-systems.net or (956) 575-6325.

2. Information we collect

We collect information you provide directly — such as your name, business name, email, phone number, business type, number of locations, and average customer value — when you request an audit, get a quote, or sign up. We also collect limited technical data (IP, device, browser, pages visited) through standard analytics to improve the site.

3. How we use your information

• Deliver the services you request (audits, optimization, reporting).
• Communicate about your account, results, and support.
• Process payments and prevent fraud.
• Improve our website, services, and marketing.

4. Payments

Payments are processed by Stripe. We do not store your full card details on our servers. Stripe's handling of your payment information is governed by its own privacy policy at stripe.com/privacy.

5. Google Business Profile access

If you grant us access to your Google Business Profile, we use that access only to perform the services you've engaged us for. You remain the owner and can revoke access at any time from your Google account.

6. Sharing

We don't sell your personal information. We share data only with service providers needed to operate (hosting, analytics, email, payments) and when required by law.

7. Data retention & security

We retain information as long as needed to provide the service and meet legal obligations, then delete or anonymize it. We use reasonable administrative and technical safeguards to protect your data, but no system is 100% secure.

8. Your rights

You can request access, correction, or deletion of your personal information by emailing antoniomtz@scale-systems.net. Depending on your location, you may have additional rights under laws like the CCPA or GDPR.

9. Cookies

We use cookies and similar technologies for basic site functionality and analytics. You can control cookies through your browser settings.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

11. Contact

Scale Systems LLC · antoniomtz@scale-systems.net · (956) 575-6325